Privacy policy

NXT (we/us/our/the Company) is committed to protecting and respecting your privacy.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (the Site) or using any services offered through or associated with our Site (the Services), you are deemed to have accepted and consented to the practices described in this policy.

Our Site is owned and operated by NXT Ltd. (C93016), registered at No. 40, Triq L-Uqija, Swieqi, SWQ2332, Malta.

NXT processes personal data as both a Data Controller and Data Processor, as defined in the Directive and the General Data Protection Regulation (GDPR). We are a Data Controller with regard to the client information we process for our own purposes, and we are a Data Processor with regard to all information clients upload to our systems, platforms or softwares. Clients may request a Data Processing Agreement (DPA) to govern our processing relationship by contacting us at End users of our clients should consult the applicable client's privacy policy for information on how they handle your personal data. Our Data Protection Officer (DPO), who is responsible for matters relating to privacy and data protection can be reached at

The Site contain links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

NXT operates as a business-to-business (B2B) organization. Any personal information from you is collected in your capacity as an agent, employee or representative of your business. When submitting information to NXT, you warrant and represent that you will submit business information (rather than personal information) wherever possible.

  1. Data We Collect About You

    We collect and process personal information so we can provide our Services to you. It's important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

    The data we collect and process about you is explained in the sections below.

    1. 1.1. Data You Give Us

      You give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, request a quote, subscribe to our marketing database, subscribe to our services, report a problem with the Site, or provide other information in the course of establishing or maintaining our business relationship with you.

      The information you give us includes your first name, last name and other social media usernames or profile links, phone/fax number, time zone and company name. We will ask for your explicit consent prior to collecting any information used for our mailing list or marketing communications. The remaining data is necessary for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process this data.

    2. 1.2. Data We Automatically Collect

      Each time you visit or use our Site, we automatically collect the following information:

      • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, location, network data, browser plug-in types and versions, languages, operating system and platform.

      • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

      We use this information as statistical data about your browsing actions and patterns, for system administration, for analytics purposes and to evaluate, provide, protect or improve our Services (including by developing new products and services). Because we collect, use and share this information in the aggregate, it does not identify any individual.

  2. How We Use Your Data

    NXT uses your personal information for a single purpose: to deliver our Services to you at their maximum value. We use your information to do this in the following ways:

    • To administer and manage your account, to provide you with information you request from us, and to carry out any other obligations arising from any contracts entered into between you and us.

    • To respond to communications from you and to provide you with information, updates and changes about our Services.

    • To ensure that content from our Site is presented in the most effective manner for you and for your device.

    • To identify and authenticate you against our software(s).

    We also use your data to make our Site and Services better in the following ways:

    • To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

    • As part of our efforts to keep the Site safe and secure (such as by conducting analysis required to detect malicious data and understand how this may affect your IT system).

    We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.

    You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want us to use your data in this way, or to pass your details on to the third parties we use for marketing purposes, please notify us in writing or by contacting us at

  3. How We Secure Your Data

    All of your personal information is protected and we have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect. Your information is stored on secure cloud databases, internal servers, and on third party softwares. All information you upload to our Site is stored in databases in secure Amazon Web Services or Heroku data centers. Your information is only accessible by employees who have authorised access rights to such information.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we use strict procedures and the security features described above to try to prevent unauthorised access.

  4. How Long We Store Your Data

    We only keep your personal information for as long as it's necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. We will delete your personal information when you request that we do so by contacting us at When we delete your personal data, all personally identifiable information (except any information we are legally obligated to maintain) will be removed from our systems. However, please note that we retain statistical and aggregate information for analysis and improvement purposes.

  5. Disclosure to Third Parties

    We require all third parties to respect the security of your personal data and to treat it in accordance with the law, and have DPAs in place with our third-party service providers to ensure they do so. We use the following third parties for the following purposes to carry out our Services, and they have access to the data we share with their platforms:

    • We use storage and security providers including Amazon Web Services (cloud storage) and Heroku (to track user interface logs and errors).

    • We use business process and payment providers including Stripe (for processing payments) and Zoom, Google Meets and Microsft Teams (for scheduling and running meetings and webinars).

    • In order to improve user experience, we track some user activity with Google Analytics.

    The only other circumstances under which we would share your personal data are:

    • If the third party is a member of our group.

    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

    • If the Company or substantially all of its assets are acquired by a third party, in which case personal data will be one of the transferred assets and the purchaser will be permitted to use the data for the purposes for which it was originally collected by us.

    • If we're under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our Terms & Conditions and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

  6. International Transfers

    Although the data you upload to the App is not transferred outside the European Economic Area (EEA), the data we collect from our Site is transferred to and stored at destinations outside the EEA. By submitting your personal data to the Site, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated as securely as it would be within the EEA and under the GDPR. Such steps include our entering into contracts with any third parties we engage. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    You can obtain more details of the protection given to your personal data when it is transferred outside Europe (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us as described in the Contact paragraph below.

  7. Your Rights
    1. 7.1. Lawful Bases

      We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one of the following bases applies:

      • You have given your clear consent to the processing of your personal data for a specific purpose.

      • Processing is necessary for the performance of a contract to which you are a party (or for us to take steps at your request prior to entering into a contract with you).

      • Processing is necessary for our compliance with the law.

      • Processing is necessary to protect someone's life.

      • Processing is necessary for us to perform a task in the public interest or in the exercise of official authority and the task/function has a clear basis in law.

      • Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where there is a good reason to protect your personal data which overrides those legitimate interests, such as allowing us to effectively and efficiently manage and administer the operation of our business, maintaining compliance with internal policies and procedures, monitoring the use of our copyrighted materials, offering optimal, up-to-date security and obtaining further knowledge of current threats to network security in order to update our security.

    2. 7.2. Data Subject Rights

      Under the GDPR, you have the right to:

      • Withdraw your consent to the processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason for doing so (such as to comply with a legal obligation).

      • Be informed of what data we hold and the purpose for processing the data, as a whole or in parts.

      • Be forgotten and, in some circumstances, have your data erased by ourselves and our affiliates (although this is not an absolute right and there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it).

      • Correct or supplement any information we hold about you that is incorrect or incomplete.

      • Restrict processing of the information we hold about you (for example, so that inaccuracies may be corrected-but again, there may be circumstances where you ask us to restrict processing of your personal data but we are legally entitled to refuse that request).

      • Object to the processing of your data.

      • Obtain your data in a portable manner and reuse the information we hold about you.

      • Challenge any data we use for the purposes of automated decision-making and profiling (in certain circumstances-as above, there may be circumstances where you ask us to restrict our processing of your personal data but we are legally entitled to refuse that request).

      • Complain to a supervisory authority if you think any of your rights have been infringed by us. (We would, however, appreciate the chance to address your concerns, so please contact us prior to taking this step).

      You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

      You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we use your data for such purposes or share your personal data with any third parties for such purposes, but you can exercise your right to prevent such processing by contacting us at the Company Address, on the support page, or by unsubscribing using the links contained in the marketing emails.

      You may revoke your consent for us to use your personal data as described in this Privacy Policy at any time by contacting us on, and we will delete your data from our systems. To enforce any of the above rights, please contact us at our Company Address or on the support page

      We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.

Changes To Our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Privacy & Cookie Policies on your first use of the Site or App following the alterations. Please check back frequently to see any updates or changes to our Privacy Policy.


Questions, comments and requests regarding this Privacy & Cookie Policy are welcomed and should be addressed to our Company Address or at